Privacy Policy

Last Updated: July 6, 2026

Subhan Bakery (“we,” “us,” “our”) operates the website subhanbakery.in (the “Site”) and related online ordering services. This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, create an account, place an order, or otherwise interact with us.

By using our Site, you agree to the practices described in this policy.

1. Information We Collect

a) Information you give us:

Name, email address, phone number, delivery address, and billing address (when placing an order, creating an account, or contacting us)
Payment details (processed securely via our payment gateway/processor — we do not store full card numbers)
Order history, cart, and wishlist items
Messages sent through our Contact form or WhatsApp
Newsletter sign-up information (email address)

b) Information collected automatically:

IP address, browser type, device information
Pages visited, time spent, referring website
Cookies and similar tracking technologies (see Section 6)

c) Information from third parties:

If you log in via a social account or interact with us via WhatsApp/Instagram/Facebook, we may receive basic profile information you’ve made available to us

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Create and manage your account, cart, and wishlist
Communicate with you about orders, offers, and customer support
Send newsletters and promotional messages (only if you’ve opted in)
Improve our Site, products, and customer experience
Detect and prevent fraud or misuse of our Site
Comply with legal obligations (e.g., tax, accounting records)

3. Sharing of Information

We do not sell your personal information. We may share it with:

Delivery/logistics partners — to fulfil and ship your orders
Payment processors — to securely process payments
IT/hosting service providers — who help operate the Site
Government or regulatory authorities — where required by law
Business transfers — in case of merger, acquisition, or sale of assets, subject to confidentiality

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g., tax and accounting requirements), after which it is securely deleted or anonymized.

5. Your Rights

Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you may:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at irfan@subhanbakery.com or +91 80427 55925.

6. Cookies

Our Site uses cookies and similar technologies to:

Keep you logged in and remember your cart/wishlist
Understand Site usage and improve performance
Show relevant offers

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality (e.g., cart persistence).

7. Data Security

We implement reasonable technical and organizational measures (such as secure payment gateways and restricted access to customer data) to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party sites (e.g., Instagram, Facebook, LinkedIn, Zomato, app stores). We are not responsible for the privacy practices of these external sites.